Job Information
NCR VOYIX Technical Consultant in BANJA LUKA, Bosnia and Herzegovina
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Title: Technical Consultant
Grade: 10
JOB DESCRIPTION
Key Areas of Responsibility include:
Jointly create, manage, and execute account plans side-by-side with the sales teams by:
Taking the lead on key technical initiatives
Directly engaging with the technical stakeholders on the client account
Creating an end-to-end technical solution design to meet the client’s initiatives and objectives
Maintain and develop existing and new offerings through appropriate and relevant internal liaison to optimize business growth and client satisfaction.
Plan and prioritize opportunities for utmost productivity and efficiency
Validate software, hardware and services pricing and margins based on the scope of work
Promote and propose Managed Services in client opportunities after forming a clear solution plan
Communicate and report internally on opportunity status and plan using appropriate methods to facilitate the development of profitable business and sustainable relationships
Attend and present at client meetings and internal sessions with other company functions, as necessary
Influence buyers on new, improved, and innovative product offerings
Work with sales team to ensure the right personnel are aligned for specific product demos and presales discussions
Influence changes through internal improvements to ensure client’s expectations and service agreements are met
Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development
BASIC QUALIFICATIONS
Working with clients as a trusted consultant, Managed Service provider
Areas of focus include Managed Services opportunities in Hospitality industries
Excellent English skills, including both oral and written communication, with high executive-level presentation experience
PREFERRED QUALIFICATIONS
Self-motivated with a passion for the IT industry and products
Able to achieve organizational objectives through effective planning, punctuality, organizational, coordination, decision making, and time management skills.
Bachelor’s degree in Computer Science or Engineering preferred or 3+ years of experience in pre-sales/client-facing/technical roles with software, hardware, and services in the IT industry
Result-orientated with a positive outlook
Clear focus on high quality and business profit
“Make it happen” team player
Effective communicator who can effectively engage with all levels of internal and external partners from senior executives to front line employees
Able to achieve organizational objectives through effective planning, punctuality, organizational coordination, decision making, and time management skills
Reliable, tolerant, and determined
Adaptable to change in a fast-moving environment
Knowledge in Salesforce or NEOS an advantage
Certification into ITIL 3 is preferred
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.