Job Information
NCR VOYIX Software Update and Compliance Engineer in BELGRADE, Serbia
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Title: Software Update and Compliance Engineer
Grade: 10
Location: Belgrade, SRB
Are you ready for your next great adventure?
Due to our continued growth we are looking for a competent Software Update and Compliance Engineer. The Software Update and Compliance Engineer role exists in the SDS Support Team and reports to the Customer Operations Manager.
The role offers an exciting opportunity to work alongside a team of highly-experienced and skilled Engineers located in our UK and US offices, tackling a variety of technical challenges that will develop and push you to the limits of your knowledge.
Responsibilities and Duties:
You will be using our in-house developed tools to deploy software updates to our customer virtualization solutions.
You will be regularly be reviewing security logs and responding to alerts
You will be performing security scans of our customers solutions
Preparation and delivery of software updates across all customer platforms.
Identifying and resolving update failures and escalating to the SDS support team where required.
Tracking all issues and ensuring all failure information is captured for reporting and trend analysis.
Maintain detailed records of software updates
Create and maintain technical documentation on the software update process
Own and report back software update success to key stakeholders.
Regular customer platform(s) security scanning in accordance with PCI Compliance.
PCI Compliance tasks (weekly/monthly/quarterly).
Raising product defects/enhancements identified during software update and PCI Compliance tasks.
Ensure software update and PCI related documentation is kept up to date.
In fulfilling these responsibilities, you will be required to work closely with the wider SDS Support Team as you build and apply your knowledge and expertise of our product to our customers. As part of this you will be expected to ensure that the relevant patching and PCI documentation within the SDS knowledge base is kept up to date to assist the SDS Support team in supporting our customers.
Knowledge, Skills and Experience:
2 years’ experience with supporting and maintaining Linux operating systems
Experience of remotely deploying software updates
Experience of maintaining and supporting automated processes for the delivery of software updates/patches/hotfixes to both Linux and Windows operating systems
Ability to understand and read Python and BASH scripting languages.
Experience of virtualization technologies
Strong analytical skills with proven trouble-solving ability.
Demonstrated willingness to learn and apply new technology
Has an awareness of compliance and regulatory processes (PCI-DSS preferable).
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.