Job Information
NCR VOYIX Fulfillment Manager- Mexico in MEXICO VIRTUAL, Mexico
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Fulfillment Manager (II)
• Works on problems of diverse scope, which require analysis. • Exercises judgment within general defined practices for obtaining results• Coordinates post startup activities (i.e. data gathering, team resources identification, installation processes distributed, data repository established, etc.)• Implements and adapts global processes for revenue global recognition policy in line with local requirements• Supports special handling billing functions,• Assists vendor/ Sales team with quarter end off line entries• Provides customer-facing sales support through the Sales Process and contract lifecycle management:- Ensures renewals managed by negotiators are moving towards completion on time- Manages contract renewal negotiations directly with the customer for non-targeted contracts, including proper documentation, approvals and data.• Manage a virtual team that is created for a short time to address problems with current customers• Provides in-depth knowledge of sales support function and project manage similar experts and other disciples to reach solutions.• May assist sales and pre-sales team by getting in front of the deals• Takes leadership role with the customer in defining project scope, expectation setting and issue resolution.• Responsible for serving as the single point of contact for a Customer• Use project management skills in all facets of work• Maintains issue Control & Follow up • Recognizes requirements and opportunities related to Change Control, follows up and pursues• 10 – 40 % travel in customer facing role/ project oriented assignments• Performs account Data Collection and is capable of analyzing same• Leads BU reviews to identify process and system gaps in the Service Order Management Area• Completes detailed business & technical requirements• Leads system design reviews with NCR IT organizations and with 3rd party vendors
• Applies detailed knowledge of procedures and concepts of NCR Sales, Supply Chain Management and Vendors processes as well as a in-depth knowledge of the Customer requirements • Integrates in-depth understanding of: - Sales or Vendors processes - Revenue recognition rules - Supply Line Management Policies - BU bid review process -Manages a team of 5+ professionals- Full budget accountability for programs and departments managed- May achieve results though other managers
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.