NCR HR Specialist in Prague, Czech Republic

About NCRNCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.

TITLE: HR Manager – Employee/Labour Relations

LOCATION: Prague, Czech Republic



This position will work within the Employee Relations/Labour Relations COE (Centre Of Excellence) providing senior consultation to managers and employees that cannot be resolved by HR Central Representatives.

NCR has an established presence in Czech/Poland and this role will work closely with site and field based management to ensure that Employee/Labour Relations are effectively managed, helping to create a productive and engaging work environment where we can continue to build success for the company .

This position is also responsible for executing company workforce initiatives as developed by the HR Strategic Business Partners, and Talent & Organizational Effectiveness, Workforce Planning and Total Rewards Strategies as initiated by the HR Centres of Expertise. There will be an element of benefits project work within the role.

Key Areas of Responsibility

  • Proactively executes the Employee/Labour Relations Strategy

  • Handle escalated issues within HR Central that cannot be resolved by HR Representatives to employee and manager overall HR support. This includes all matters under the support of HR that are not resolved in Tier I.

  • Consults, participates and where appropriate leads specific business aligned projects as defined by the business or HR leadership

  • Ensures statutory / employment law and company policy compliance in Czech/Poland

  • Supports the deployment of Corporate programs, e.g. Employee Engagement, Talent Management and Organizational Effectiveness

  • Partners with managers and employees to drive the development and execution of employee performance improvement plans

  • Manages employee relations issues such as harassment, discrimination, or conflict in a manner that mitigates company risk and leads to successful resolution. Partners with local legal counsel, security and employee representative bodies/ unions (where appropriate). Conducts investigations/inquiries as necessary

  • Coordinates with HR Strategic Business Partners in the execution of the people strategy for company workforce initiatives such as reductions in force, divestitures, mergers and acquisitions

  • Drives engagement with the HR Central Contact Centre and identifies work processes to transition to HR Shared Services management

  • Retains awareness and applies knowledge of the local country/NCR environment

Basic Requirements

Minimum Qualification must be:

  • Bachelor’s degree or equivalent level,in Human Resources or related discipline

  • Minimum 10 years’ experience working as an HR consultant in an operational role.

  • Experience in Employee Relations, including grievance, disciplinary, dismissal etc

  • Working knowledge of employment laws compliance requirements in Czech/Poland

  • Strong consultative skills

  • Strong communication, negotiation & conflict resolution skills

  • Demonstrated ability to collaborate with other departments to deliver successful outcomes to complex issues

  • Strong vendor relationship management skills

  • Focus on continuous improvement and business efficiencies

  • Must be fluent in Czech & English, and preferably Polish

Preferred Requirements

  • Professional HR designations

  • Extensive Works Council/Unions experience

  • Change Management experience

  • Strong Negotiating Skills

  • Excellent Communicator

  • Previous experience working in challenging Employee/Labour Relations environment, especially with Trades Unions

EEO StatementIntegrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

We are NCR. We power incredible experiences that make life easier. We're changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily. How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values, always seeking new adventures, and carving your own path. We've been around more than 130 years and we're just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!