NCR Supply Chain Planner in US, Georgia

About NCRNCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.

TITLE: Supply Chain Planner

LOCATION: US, GA, Atlanta

GRADE: 10

POSITION SUMMARY AND KEY AREAS OF RESPONSIBILITY:

  • Proactively manages the Inventory Allocation Report

  • Allocates inventory based upon the most urgent demand source

  • Monitors and assures shipments occur in a timely manner to obtain customer satisfaction

The timely and complete delivery of components associated with a customer order starts with a complete, executable order and ends with the arrival at the customer’s site. The Allocation Specialist monitors fulfillment activities and proactively manages exceptions for inventory shortages and delays, including aging of inventory, which may occur. Problem resolutions may include correcting, negotiating, rescheduling, participating in or coordinating the following items:

  • reallocation, or disposition of unassigned or damaged inventory

  • monthly PYIRO meeting with all necessary participants

  • active support of the regional inventory management team including participation in inventory/ asset review meetings and management meetings

As a primary point of contact for the Buyers, Staging Personnel, Warehouse Management Personnel and the Customer Delivery Partner as it relates to inventory and customer order fulfillment, the Allocation Specialist must maintain proactive communications and interaction with regards to our customer order status. He or she contacts the appropriate employees directly on any matters regarding problems, decisions, or needed information as it relates to not being able to fulfill our customer orders based upon the customer’s request date.

Major Responsibilities:

He or she is responsible for contributing to profitability and customer delight by:

  • understanding and effectively using the Inventory Allocation Report

  • monitoring delivery activities and ensuring delivery dates are met

  • proactively managing potential exceptions, assist in resolving actual exceptions, and updating the parties involved when commitments cannot be achieved

  • assist with coordinating the delivery of unique or critical components that require special systems integration, consolidation, or staging to and from the appropriate locations.

  • participating in monthly PYIRO meetings and project meetings

  • managing inventory levels and aging to optimum levels for NCR, thereby reducing NCR’s assets and improving cash flow

BASIC QUALIFICATIONS:

  • College degree in the U.S. preferred, the equivalent degree in the respective country, or equivalent demonstrated proficiency and business experience

  • 2 or more years of order fulfillment experience in the areas of:

  • NCR product and supplier knowledge

  • Inventory systems and processes

  • Customer Rollout or Project

  • Implementation

  • Delivery coordination

  • Field sales support experience

  • Relevant language proficiency required

  • Staging or warehouse process experience desired

EEO StatementIntegrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

We are NCR. We power incredible experiences that make life easier. We're changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily. How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values, always seeking new adventures, and carving your own path. We've been around for more than 130 years and we're just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!