NCR Project Program Manager in United States

About NCRNCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.

TITLE: Project Program Manager I or Consultant I

MEXICO CITY

GRADE: 12

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

  • Required to oversee and coordinate the multiple projects, which comprise a program; Responsibilities of this role originate in the Plan Phase and extend through the Deployment Phase of the Project Management Governance Process; Oversight of Program Management Process from Concept Phase through Deployment

  • Program Manager initiates the overall structure of the program and its activities, including recommending Project Management requirements, evaluating project plans, identifying and managing issues and risks across projects, overseeing rollout of a multiple programs across multiple sites

  • Responsible for coordinating program communications, including compiling project information for reviews and promoting Governance compliance with the project management team

  • Program Manager is responsible for the mentoring of project team members

  • Participate in business case justification specializing in information technology

  • Applies analysis and independent judgment to both routine and non-routine information

  • Able to respond to the majority of situations with limited guidance and formulate alternative courses of action on more complex information with additional guidance from more senior employees

  • Has subject matter expertise in the tools and processes used to address business issues and reporting needs

  • Develops reporting tools for use in business management

  • Manages lifecycle of multiple key information solutions

  • Decompose program into time-phased projects and prioritize key program deliverables; Assumes full accountability for overall success of a project through deployment

  • Define project goals and objectives; Identify customer requirements; Identify resource requirements; Develop program/project budget; Ensure headcount and capital dollar resources are identified for all project phases; Track incurred and projected expenses against program plan and report to management

  • Develop and be accountable for the overall program plan by integrating sub-project plans; Ensure resources are committed and engaged for all project phases

  • Identify key program metrics/milestones and assess risks

  • Prioritize resource allocation; Assist with resource negotiation; Manage cost/schedule/resource variances

  • Produce project documentation; Establish/maintain project information system; Monitor and control project

  • Review and monitor vendor performance; Assure compliance with WCS Governance standards, WCS strategic plan, and operational priorities

  • Manage key decision points in program plan; Communicate effectively at the Global, Regional, and Area levels

  • Manage program to ensure deliverables are produced, and partner to obtain sign-offs; Work with partners to clarify roles and responsibilities so program is well executed

  • Negotiate within and across IT organizations for resources to support program objectives; Support negotiations with vendors and internal clients on cost, schedule, and scope; Re-negotiate contracts with sponsors to meet change requirements while maintaining benefits

  • Develop mitigation strategies and steps to eliminate or minimize effects of risk on program IT plans

  • Review and evaluate program documentation deliverables for completeness and accuracy; Conduct post-implementation review and communicate results to facilitate learning

  • Establishing ownership of enterprise-wide issues

  • Organizing and coordinating cross-functional resources

  • Managing the implementation of global business solutions

BASIC QUALIFICATIONS:

  • Bachelor’s degree

  • 8+ years of related experience

  • Ability to manage global, strategic high-risk programs involving complex cross-program interlock

  • Ability to work closely with the Business Leaders, IT Partners, and peers for the project, the customer and the development/implementation team within a Project Team environment

  • Interface with multiple business functions and organizations, as well as multiple specialists, in defining, producing and managing plans for successful project delivery

  • Ability to to lead/coordinate a cross-functional team, ensuring that projects meet defined scope, time, cost and quality constraints

  • Ability to deal with organizational influences, ambiguity and continuous change

PREFERRED QUALIFICATIONS:

  • Project Management Professional (PMP) Certificate

EEO StatementIntegrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

We are NCR. We power incredible experiences that make life easier. We're changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily. How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values, always seeking new adventures, and carving your own path. We've been around more than 130 years and we're just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!